# User App

The User App is for reserving desks ahead of time from your mobile, tablet, or laptop. Desk availability is shown on a floor plan of your office, so you can quickly choose the desk you'd like.

The app can be found at: my.kahu.work, login to get started.

# Add to Home Screen

The User App can be installed to your phone or tablet so that it appears on your home screen and your list of apps.

On Android you will get a prompt on the screen, once you've followed the link to the app, to add to home screen.

On iOS (iPhones and iPads) you will need to add it via the share button, see the clip below.

# Login

There are several ways to login to the User app: using a work Microsoft account, a work Google account, or a Kahu account. Most people should use the Sign in with Microsoft or Google options.

# Login Issues

Once you have logged in, if you do not see the default bookings page, there may be an issue with your account. This can usually be handled by your administrator.

# No Access

A no access message after logging indicates your account has not been given permission to use the User App. Please contact your administrator and tell them you got the "no access" message.

# Account Not Configured

An account not configured message after logging indicates your account has not been fully set up to use the User App. Please contact your administrator and tell them you got the "not configured" message.

# No Permission to Book Desks

A message saying you don't have permission to book desks where your bookings would normally be indicates that your Kahu profile does not have permission to book desks via the Kahu User App. Please contact your administrator and tell them you got the "no permission" message.

# Account

To see your account details click the button in the toolbar. This will show your name, email address, and the option to logout. It will also display the app version.

# Bookings

The bookings tab (on mobile), or the bookings sidebar (on tablet), shows all your bookings for the week ahead. This includes the desk name, the booking time, and options to release or cancel the booking (see Edit Bookings). The location button will take you to the map view to show you where the desk is. The examples below show what the bookings section will show if you have no bookings, or if you have a few bookings.

# Add Bookings

From the bookings tab (on mobile), or the bookings sidebar (on tablet), you can add a booking by tapping the green add booking button. This will bring up the add booking form. Select the site and desk location from the drop down menus. The day of the booking is chosen with the day select buttons, which show the next five working days. To confirm the booking, tap book.

If a booking has already been made for that desk on that day, or if you already have another booking for that day, you will not be able to book the desk; a short message will appear explaining why you can't book.

Note: you can also create bookings from the map.

# Edit Bookings

From the bookings tab (on mobile), or the bookings sidebar (on tablet), you can edit any bookings you've made in a few ways. From any booking summary card you can:

# Check In

If the booking is starting soon, you can check-in the booking

# Release

If the booking is checked-in, you can release the desk (for others to use)

# Cancel

If the booking is in the future, you can cancel it

# Map

The map tab (on mobile), or the map view (on tablet) shows a floor plan of the selected floor. The colour of the desks indicates availability. Use the day selector (dropdown menu on tablet) to change the day the map is showing availability for. Use the site and floor selectors to change which floor is shown.

# Controls

The map tab (on mobile), or the map view (on tablet), shows a floor plan of the selected floor. To move around the map drag your finger around and the map will move. It is also possible to zoom in and out, by using a pinching gesture or the scroll wheel on desktop.

# Add Bookings (from the map)

From the map tab (on mobile) or the map view (on tablet), you can add a booking. To start, tap the desk you'd like to book. On mobile you will see if the desk is available for the selected day; on tablet you will see availablity for the next five days. To make a booking, select the day you'd like to book, then tap book.

If the desk is already booked for that day, you will not be able to make the booking. Similarly, if you already have a desk booked for the day you've selected, you will not be able to make the booking.

# Edit Bookings (from the map)

From the map tab (on mobile) or the map view (on tablet), you can edit your bookings. If you tap a desk which you have booked, you will get one of three options:

# Check In

If the booking is starting soon, you can check-in the booking

# Release

If the booking is checked-in, you can release the desk (for others to use)

# Cancel

If the booking is in the future, you can cancel it

# Disabled Desks

Some desks may not be usable; this may be for maintenance, social distancing, or other reasons. These desks are marked as disabled, and are not bookable. Disabled desks will not show on the add booking form. On the map, any disabled desks will show as greyed out.

# Neighbourhoods

If your company assigns desks based on neighbourhoods then you may be limited to only book desks within your neighbourhood. If that is the case, then only desks you can book will show on the add booking form. On the map, any desks not in your neighbourhood will show as greyed out, similar to disabled desks.